Temporary Issue with Lightning Network Payments

  • Monday, 18th December, 2023
  • 17:23pm

We want to provide you with an update regarding our current Lightning Network payment services. Our team has identified an issue related to accepting Lightning Network payments. Specifically, we have discovered that we do not currently possess sufficient inbound liquidity to process these transactions efficiently.

Understanding the importance of seamless transactions for our customers, we are actively working to resolve this. Our efforts are focused on acquiring the necessary inbound liquidity on the Lightning Network. This process involves optimizing our channel management and collaborating with other network participants to ensure a smooth transaction experience for you.

We are committed to resolving this as quickly as possible and anticipate having functional Lightning Network payments reinstated by the end of this week. We are making every effort to expedite this process and minimize any inconvenience to you.

In the meantime, please note that our regular on-chain Bitcoin transactions and other payment methods continue to operate as usual. We encourage you to use these alternatives for your immediate transaction needs.

We appreciate your understanding and patience in this matter. Rest assured, we are dedicated to providing you with the high-quality service you expect from us and will keep you updated on our progress.

Thank you for your continued support and trust in our services.

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